Information about Review Moderation Standards on Trust-Reviews

Trust-Reviews.reviews is a platform that guarantees honesty and transparency in the review submission and publication process. We do everything to ensure that every review is authentic and that every user can trust the information presented on our website. Here’s how we ensure credibility:

1. Review Submission and Verification Process

  • User submits a review: To submit a review, the user must enter personal information, including name, region, and contact email.
  • Verification of authenticity:
    • Email confirmation: We verify that the review is submitted by a real user by sending a confirmation to the provided email.
    • Region confirmation: We verify that the review corresponds to the user’s region.
    • Company verification: We ensure that the review is linked to a legitimate company or service.
    • Comment verification: Our algorithm checks comments for spam, fake content, or inappropriate language.
    • Manual moderation: All reviews are checked by our moderators to ensure compliance with site standards. We do not publish reviews that do not meet these standards.

2. Fake Reviews and Fraud Prevention

We actively fight fake reviews using:

  • Automated algorithms: Algorithms scan reviews for suspicious patterns, such as bulk reviews from a single IP address or identical comments.
  • Manual moderation: Our moderators review each submission to ensure it reflects actual user experience.

If a review doesn’t pass verification, it won’t be published. We strictly prohibit the submission of paid or false reviews.

3. Privacy Policy and Data Security

We protect your data:

  • All personal user data is encrypted through HTTPS.
  • We do not share your data with third parties without your consent. Our full Privacy Policy is available [here].
  • You may leave a review anonymously if you prefer not to disclose your name.

4. Transparency and User Interaction

  • Responses to reviews: Companies can respond to reviews, providing clarifications or addressing user concerns. We support openness and honesty in discussions.
  • If doubts arise: If a review raises doubts, our team will contact the author to clarify details. Only verified reviews are published.

5. Clear and Strict Rules

We publish reviews based only on real experiences:

  • Honesty: Reviews must be honest and based on actual use of the product or service.
  • No advertising: We do not publish promotional or paid reviews.
  • Moderation rules: We do not remove negative reviews as long as they meet our standards. A full list of rules is available [here].

6. How We Combat Fake Reviews

We use several layers of protection against fake reviews:

  • Email and social media confirmation: All reviews require confirmation via email or social media account.
  • Algorithms for anomaly detection: We use automated systems to analyze suspicious behavior.
  • Manual review: All suspicious reviews are checked by our moderators.

7. Contact Information and Transparency

We are always available. You can contact us:

Our team is registered in the United Kingdom, and we provide all contact details. We respond to all inquiries within 24 hours.

8. Our Mission

We are building a platform for honest reviews, where:

  • Credibility: Every review is verified, and only those meeting high standards are published.
  • Data protection: We ensure your data is protected, and no one can access your personal information without your consent.
  • Transparency: We always provide full access to our moderation process and platform policies.

Contact Information: